Terms of service

TERMS OF SERVICE

Last Updated: June 2026

Welcome to Bean2Door. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Bean2Door. By accessing our website or placing an order, you agree to these Terms.

1. Company Information

Bean2Door

South Africa

Email: info@bean2door.co.za

Phone/WhatsApp: 076 322 7442

Website: www.bean2door.co.za

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You agree to comply with these Terms and all applicable laws.

3. Products and Availability

Bean2Door sells coffee-related products, including but not limited to:

  • Coffee Beans
  • Drip Bag Coffee
  • Coffee Pods
  • Coffee Accessories

All products are subject to availability.

We reserve the right to discontinue, modify, or limit the quantities of any product at any time without prior notice.

4. Pricing

All prices displayed on our website are in South African Rand (ZAR).

Prices are subject to change without notice.

The price charged will be the price displayed at the time your order is confirmed.

Delivery charges, where applicable, will be displayed during checkout before payment is completed.

5. Orders and Payment

An order is only confirmed once payment has been successfully processed.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before accepting an order.

If an order is cancelled after payment has been received, a full refund will be issued.

6. Delivery

We aim to dispatch orders promptly.

Delivery times are estimates only and may be affected by:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Ownership of products passes to the customer upon delivery.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Due to the nature of food products, opened coffee products cannot be returned unless defective, damaged, or supplied incorrectly.

Customers retain all rights afforded under the Consumer Protection Act.

8. Consumer Rights

Nothing in these Terms limits or excludes any rights that consumers may have under South African law, including the Consumer Protection Act and Electronic Communications and Transactions Act.

9. Website Content

All content on this website, including:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Text
  • Branding

is the property of Bean2Door and may not be copied, reproduced, distributed, or used without written permission.

10. Accuracy of Information

While we strive to ensure that all information on our website is accurate, we do not warrant that:

  • Product descriptions are error-free
  • Pricing is always accurate
  • The website will operate uninterrupted

We reserve the right to correct errors, inaccuracies, or omissions at any time.

11. Limitation of Liability

To the fullest extent permitted by law, Bean2Door shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Business interruption
  • Delays caused by third parties

Our maximum liability shall not exceed the amount paid for the relevant product.

Nothing in these Terms excludes liability where exclusion is prohibited by South African law.

12. Privacy

We collect and process personal information in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

Personal information is used for:

  • Processing orders
  • Delivering products
  • Customer support
  • Marketing communications (where consent has been provided)

13. Promotional Offers

Promotions and discounts:

  • Cannot be exchanged for cash.
  • May not be combined with other offers unless stated otherwise.
  • May be withdrawn at any time.

14. Force Majeure

Bean2Door shall not be liable for any failure or delay caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Power outages
  • Labour disputes
  • Internet failures
  • Government actions
  • Courier disruptions

15. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.

16. Changes to These Terms

Bean2Door reserves the right to amend these Terms at any time.

Updated Terms will be published on this website and become effective immediately upon publication.

17. Contact Us

For any questions regarding these Terms, please contact:

Bean2Door
Email: info@bean2door.co.za
Phone/WhatsApp: 076 322 7442